Workaround - Approval/Rejection

Role: Problem Manager

Reference user: -REF-PRM

Process: Approving a Workaround

A proposed Workaround needs to be checked and then approved or declined by the Problem Manager.

1. In the catalog of Workarounds, select the Workaround in status 'Proposed (WA)' and click the Work on button. Then open the Workaround.
2. Examine the Workaround, then either approve or reject it.
   • To approve the Workaround, use the Approve WA button at the bottom of the Workaround editor.
   • To decline a Workaround, tick the Reject check box on the Master tab of editor and state reasons for rejection in the Reasons for Reject text box dynamically displayed upon ticking the Reject check box. Then click the Decline WA button at the bottom of the editor.