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Organizational Roles

The following are examples of organizational roles suited for use with standard Valuemation:

In This Chapter

Incident Management

Change Management

Service Request Management

See Also

Related Information

Autoclose Functionality

Incident Management - Status Diagram

Ticket Prioritization Guideline

Followed Tickets

Working with Activities

Customer Satisfaction

Incident - Change Association

Authorization Groups and Roles

Incident Links to Other Ticket Classes

Solution Request Parameter

Dashboard InfoObjects

ZIS Interface

Mail In/Event Management

Audit for Newly Created Objects

Ticket and Calendar

Incoming and Outgoing E-Mails