Incident Links to Other Ticket Classes
Tickets of the 'Incident' ticket class have the following Incident-Incident links and links to other ticket classes:
- Incident - Incident (Superior Incidents)
- Incident - Incident (Preceding Incidents)
- Incident - Incident (Subordinated Incidents)
- Incident - Incident (Subsequent Incidents)
- Incident - Problem (Assigned Problems)
- Incident - RFC (Assigned RFCs)
- Incident - Workaround (Assigned Workarounds)
- Incident - Service Requests (Assigned Requests)
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