See Also
Related Information
Autoclose Functionality
Ticket Prioritization Guideline
Followed Tickets
Working with Activities
Customer Satisfaction
Incident - Change Association
Authorization Groups and Roles
Organizational Roles
Incident Links to Other Ticket Classes
Solution Request Parameter
Dashboard InfoObjects
ZIS Interface
Mail In/Event Management
Audit for Newly Created Objects
Ticket and Calendar
Incoming and Outgoing E-Mails
