Supplier Evaluation

Supplier Evaluation is Valuemation functionality which can be used to evaluate the performance of your company's supplier subjects - either business partners or persons.

The quality of their performance (services, product delivery) is judged on the basis of two types of information:

• Evaluation data specifically entered for the purpose of evaluation by the users
• Supplier performance information based on the data entered as part of the Incoming Goods process

For this, pre-defined sets of criteria and corresponding value sets are provided. Within specific evaluation users are asked to judge the supplier's Willingness to Negotiate, Professional Competency or Commitment. During the Incoming Goods process, the following information is collected: Condition of Packaging, Condition of Product, Late Delivery, False Delivery.

See Standard Process Overview for more information on the evaluation process structure.

Service Request supplier evaluation works with 'Special Competencies'. These are competencies evaluated by the application itself on the basis of incoming goods data. Special competencies can be recognized by 'SP' prefix in their 'Competency No.' attribute. Evaluation by evaluating persons is done on the basis of 'Standard Competencies' (recognized by 'ST' prefix in their 'Competency No.' attribute) within the scope of Valuemation Supplier Manager.