Valuemation and KnowledgeCenter

USU KnowledgeCenter is a modular, web-based suite of products designed to make information readily available for knowledge-intensive business processes. One of its possible uses is its integration with a ticketing system such as Valuemation Incident Manager.

This section of Valuemation documentation describes:

• The use of KnowledgeCenter-aided search for information in Valuemation ticketing

• Settings necessary to establish the connection between USU KnowledgeCenter and Valuemation

For in-depth information on the KnowledgeCenter suite applications, please refer to dedicated KnowledgeCenter documentation.