This section contains miscellaneous additional topics related to Change Management.
In This Chapter
User-Person-Supportgroup
Change Authorization
Risk Rating
Ticket and Calendar
Change Scheduling
Service Outage
Back-out Plan
Reporting
Process RFC Activities
Emergency Change
Integration With CMS
Problem - Change Association
Autoclose Functionality
Communication With the Stakeholders
Ticket Prioritization Guideline
Authorization Groups and Roles
RFC Links to Other Ticket Classes
Organizational Roles
See Also
Change Management
Change Manager at a Glance
Important Object Types
Important Use Cases
Change Management Use Cases
Object Types
