This section describes how to enable, configure and test CTI on both web and rich Valuemation clients to utilize CTI for Sikom AgentOne 5.0 introduced into standard Valuemation 4.1.HOTFIX12, 4.2.HOTFIX02.
In This Chapter
How to enable Valuemation CTI
How to set up CTI
The Test
See Also
JTAPI Based CTI
Core: Enabling Valuemation CTI
Core: CTI Setup
Setup CTI User Settings
IPC: CTI Setup
IPC: Accepting Call by CTI
Core: Tests