CTI functionality is disabled by default which means:
In addition to enabling CTI on application level, CTI can be enabled on user level too.
Please see also Action Setup CTI User Settings chapter.
In This Chapter
Rich Client
Web Client
See Also
JTAPI Based CTI
Core: CTI Setup
Setup CTI User Settings
IPC: CTI Setup
IPC: Accepting Call by CTI
Core: Tests
CTI for Sikom Agent One 5.0