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Core: Enabling Valuemation CTI

CTI functionality is disabled by default which means:

  • web client: CTI applet is not loaded to a client at all
  • rich client will not try to establish a connection to CTI server nor it will occupy a port for „CTI In“ interface.

In addition to enabling CTI on application level, CTI can be enabled on user level too.

Please see also Action Setup CTI User Settings chapter.

In This Chapter

Rich Client

Web Client

See Also

JTAPI Based CTI

Core: CTI Setup

Setup CTI User Settings

IPC: CTI Setup

IPC: Accepting Call by CTI

Core: Tests

CTI for Sikom Agent One 5.0