Rich Client

To enable CTI modify set_env.bat:

1. define variable

SET ENABLE_CTI=-Denable_cti=true

2. define JTAPI libraries (provided by CTI server vendor) which should be used by Valuemation, e.g.:

SET JTAPI=%S3_SOURCE%\lib\cti\siemens\jtapi1_3_1.jar

SET JTAPI=%JTAPI%;%S3_SOURCE%\lib\cti\siemens\cap-jtapi.jar

SET JTAPI=%JTAPI%;%S3_SOURCE%\lib\cti\siemens\CSTABean.jar

SET JTAPI=%JTAPI%;%S3_SOURCE%\lib\cti\siemens\jaxp-api.jar

SET JTAPI=%JTAPI%;%S3_SOURCE%\lib\cti\siemens\log4j-1.2.7.jar

SET JTAPI=%JTAPI%;%S3_SOURCE%\lib\cti\siemens\sax.jar

SET JTAPI=%JTAPI%;%S3_SOURCE%\lib\cti\siemens\w3c_full.jar

SET JTAPI=%JTAPI%;%S3_SOURCE%\lib\cti\siemens\xercesImpl.jar

SET JTAPI=%JTAPI%;%S3_SOURCE%\lib\cti\cisco\jtapi.jar

SET JTAPI=%S3_SOURCE%\lib\cti\avaya\ecsjtapia.jar

SET JTAPI=%JTAPI%;%S3_SOURCE%\lib\cti\avaya\log4j-1.2.12.jar

3. modify variable TCP defining CLASSPATH to refer JTAPI variable e.g.:

SET TCP="%S3_SOURCE%;%S3_SOURCE%\lib\resourcestartup.jar;%S3_SOURCE%\lib\hotfix.jar;%NOTES%;%S3_SOURCE%\lib\jhall.jar;%S3_SOURCE%\lib\s3.jar;%KMINER%;%GUILESS_SERVICES%;%S3_SOURCE%\lib\SAPConnector.jar;%S3_SOURCE%\lib\xerces.jar;%S3_SOURCE%\lib\activation.jar;%S3_SOURCE%\lib\jaas.jar;%S3_SOURCE%\lib\jnlp.jar;%S3_SOURCE%\lib\jaasmod.jar;%S3_SOURCE%\lib\mail.jar;%S3_SOURCE%\lib\python.jar;%S3_SOURCE%\lib\trend.jar;%S3_SOURCE%\lib\trendTls.jar;%S3_SOURCE%\lib\trendejb.jar;%S3_SOURCE%\lib\CaveCEXAPI25C.jar;%S3_SOURCE%\lib\acrobat.jar;%S3_SOURCE%\lib\rasapp.jar;%S3_SOURCE%\lib\rascore.jar;%S3_SOURCE%\lib\Serialization.jar;%S3_SOURCE%\lib\webreporting.jar;%S3_SOURCE%\lib\MRJToolkitStubs.zip;%S3_SOURCE%\lib\jintegra.jar;%S3_SOURCE%\lib\vm_outlook.jar;%S3_SOURCE%\lib\xalan.jar;%S3_SOURCE%\lib\swt_win.jar;%JDBC%;%JTAPI%"

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Siemens and Cisco JTAPI jar files are stored in SVN, but should not be distributed with Valuemation

NOTE: Vendor specific JTAPI are not (cannot be) distributed with Valuemation

Modify admin.bat to refer ENABLE_CTI variable, e.g.:

START javaw %JAVA_PARAMS% -Xms256m -Xmx512m -XX:NewSize=20m -XX:MaxNewSize=20m -XX:SurvivorRatio=8 -XX:PermSize=32m -XX:MinHeapFreeRatio=20 -XX:MaxHeapFreeRatio=40 -classpath %TCP% %SECURITY% %EXITMANAGER% %USE_EMBEDDED_BROWSER% %ENABLE_CTI% de.usu.s3.S3Application %1

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