Previous Topic

Book Contents

Book Index

Next Topic

Service Parameters and Parameter Types

Service Parameters define the technical aspects of individual service options. The type of information specified by a service parameter depends on the Service Parameter Type, for instance a 'Bandwidth' service parameter will, among other things, specify the value and measure unit of the service bandwidth and the promised degree of fulfillment.

Service Parameter Types are used to classify Service Parameters. Examples of Service Parameter Types could be 'Bandwidth', 'Mail Quota', Availability' or 'Response Time'.

See Also

Key Terms and Object Types

Service Portfolio

Service Catalog

Service Level Agreement (SLA)

Operational Level Agreement (OLA)

Underpinning Contract (UC)

Service Template

Service Instance

Service Types

Service Class

Service Options and Option Groups

Pricing Model and Price Conditions

Service Domains

Service Attributes