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Service Template

Service Templates are objects serving the function of templates for Services Instances. They are used to define the hierarchy of related services. Actual services are then created by "instantiating" a service template. These instantiated services are referred to as "Service Instances".

See Also

Key Terms and Object Types

Service Portfolio

Service Catalog

Service Level Agreement (SLA)

Operational Level Agreement (OLA)

Underpinning Contract (UC)

Service Instance

Service Types

Service Class

Service Options and Option Groups

Service Parameters and Parameter Types

Pricing Model and Price Conditions

Service Domains

Service Attributes