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Service Portfolio

Service Portfolio represents a complete list of services managed by a service provider; some of these services are visible to the customers, while others may not. It contains present contractual commitments as well as new service offerings. It also includes third-party services which are an integral part of service offerings to customers.

See Also

Key Terms and Object Types

Service Catalog

Service Level Agreement (SLA)

Operational Level Agreement (OLA)

Underpinning Contract (UC)

Service Template

Service Instance

Service Types

Service Class

Service Options and Option Groups

Service Parameters and Parameter Types

Pricing Model and Price Conditions

Service Domains

Service Attributes