Previous Topic

Book Contents

Book Index

Next Topic

Service Options and Option Groups

Service Options represent quality variants of the service (e.g. Bronze, Silver, Gold). Service options are assigned to Service Parameters. A service template usually contains a collection of service parameters which defines the set of service options available for the service.

Service Option Groups are used to group Service Options.

See Also

Key Terms and Object Types

Service Portfolio

Service Catalog

Service Level Agreement (SLA)

Operational Level Agreement (OLA)

Underpinning Contract (UC)

Service Template

Service Instance

Service Types

Service Class

Service Parameters and Parameter Types

Pricing Model and Price Conditions

Service Domains

Service Attributes