Observation - Observation Type

An evaluation input item (aka 'Competency Evaluation Input') can contain so called 'Observations'. The intention is to provide the evaluating person with a tool for recording comments and other information relevant for each competency.

The approach to observations is structured. Predefined 'Observation Types' are provided and assigned to 'Evaluable Competencies'. Observation types linked to a competency determine what questions (criteria) can be used to obtain information for evaluating the competency. Observations are answers to these questions associated the evaluation input item based on the competency.

For instance, if evaluable competency 'Quality of Invoicing' has an observation type named 'Invoice delivery on time' assigned to it, then an evaluation input item based on 'Quality of Invoicing' will allow observations of the 'Invoice delivery on time' type to be provided in its 'Observations' reference catalog.

Observations can be used either directly during the evaluation process (i.e. called for each evaluable competency) or independently on the regular evaluation process (comments in the form of 'Observation' records put to a planned supplier evaluation). One evaluation input item record can have many observation records even with the same observation type but belonging to the related evaluable competency.

Observation: Important Attributes

• Observation Type

  Type of the observation. Select one of existing observation types.

• Observation (Name), Shorttext, Description

  Textual information about the observation, observation content.

• Date created, Creator / Supportgroup

  Information about the creation of the observation.

• Evaluation Input Item

  The competency evaluation input for which the observation has been created.