SMDB / CMDB Synchronization

The ZIS System also enables you to perform monitoring and synchronization with Service Management database (SMDB) and Configuration Management database (CMDB).

The schema shows the SMDB / CMDB synchronization with Valuemation:

• On the left, you can see Valuemation with Service Management.

• On the right, the monitoring part (ZIS) is shown.

Please see also:

• The 'Monitoring' topic in the Asset Management.
• The 'Service Instances' topic in the Service Portfolio/Service Level Management.

Generic Interface Definition

What exactly is part of the synchronization will be defined and configured in the Valuemation interface definition.

Everything for SMDB/CMDB synchronization or interface definition (including the mapping in interface attributes) is defined in this data record.