Priority

The Priority reflects the importance of a solution. Assigning a Priority to a Release is the result of Business Rules. Users will postpone working on a low Priority Ticket if a higher Priority Ticket is assigned to them. The Priority is used to classify the Release and will often be used in searching, grouping and sorting functions. It will also feature strongly in reports.

The Priority editor contains the following fields:

• Priority

  The name of the Priority.

• Priority Sequence

  The position of the Priority within the numerical sequence. This is to allow Releases to be sorted or grouped according to Priority. The Priorities are numbered in sequence.

• Comment

  The comment field allows for a more detailed explanation of the Priority.