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Call Acceptance
Call Acceptance is registering and fast processing of incoming calls at a Call Center / Service Desk.
This is done using the Call Acceptance editor of the Valuemation Incident Manager.
The Call Acceptance editor
Call AcceptanceCall Acceptance is registering and fast processing of incoming calls at a Call Center / Service Desk. This is done using the Call Acceptance editor of the Valuemation Incident Manager.
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