Requesting a Service Template

As an alternative to actual service template creation, it is also possible to request a service template. This can be used e.g. by the Service Level Manager to initiate the development and improvements of services.

To request a service template, call action 'Request Service Template' from the Service Model section of the Service Level Manager sidebar.

After the request, the service must be specified and calculated. In a final step, the Service Portfolio Manager releases the service template.

The process is covered by the Valuemation Business Process Manager, 'Create New Service' business process.