Sikom AgentOne API is not distributed with Valuemation.

Copy the files 'log4j-1.2.15.jar' and 'agentone-5.0.jar' into the installation directory of the Rich Client: <installation root>\lib\cti\sikom

To enable CTI, modify set_env.bat:

1. Define variable:

   

2. Define JTAPI libraries (provided by CTI server vendor*) which should be used by Valuemation, e.g.:

   

   Note: Vendor specific JTAPI are not (cannot be) distributed with Valuemation.

3. Modify variable TCP defining CLASSPATH to refer JTAPI variable, e.g.:

   

   Modify admin.bat to refer ENABLE_CTI variable, e.g.:

   

• Enable debugging

  Add to a command line in Valuemation admin.bat:

  -Ddebug_cti=true

  

  Action CTI Test is available in the main menu only when debug_cti=true