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Steps Executed Automatically
  • Create System (auto):
    Service Task which is executed automatically. The result is the creation of a system in Valuemation and the assignment of this system to the request (Upgraded System)

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Requisition with assigned Upgraded System

  • Update status of request: Script which sets the status of the request to 'In Fulfillment'
  • Update status CI (auto): Service Task which updates the CMDB
  • Mail Requestor: Task which sends an email to requestor about the fulfillment of the request
  • Finalize Request: Script which sets the final status Fulfilled for the request

See Also

Define the Fulfillment Process

Start of the Process

Tasks with End-user Interaction

Task Check Stock (from subprocess Stock Check / Order)

Task Check the Location and Infrastructure

Task Assemble and Configure PC

Task Deliver to Location